How can I request the deletion of my personal data from SOLAS?

TABLE OF CONTENTS

• Overview
• How to submit a data deletion request
  • Step 1: Complete the SOLAS data erasure form
  • Step 2: Provide proof of identity
  • Step 3: Submit the request to SOLAS
• What happens after I submit my request?
• Important to know
• Who should I contact if I have questions?
• Need Help?
• Version Control

Overview

Under the General Data Protection Regulation, you have the right to request that SOLAS delete your personal data. This is sometimes referred to as the right to be forgotten.

SOLAS is the data controller for learner data linked to programmes funded or administered by SOLAS.

Where applicable, requests for data deletion must be made directly to SOLAS. Training providers cannot process these requests.

How to submit a data deletion request

To request deletion of your personal data, you must complete the official SOLAS request form and provide proof of identity.

Step 1: Complete the SOLAS data erasure form

Download and complete the following form.

Step 2: Provide proof of identity

Your request must include proof that you are the person to whom the data relates.

Accepted forms of identification include:

• A copy of your passport
• A copy of your driver’s licence
• Other government issued identification

If you are making a request on behalf of another person, you must also include:

• A signed authorisation from the data subject
• Proof of the data subject’s identity

Step 3: Submit the request to SOLAS

Send the completed form and proof of identity to the SOLAS Data Protection Officer using one of the methods below.

What happens after I submit my request?

• SOLAS will review your request.
• You may be contacted if additional information is required.
• SOLAS aims to respond within 30 days of receiving a valid request.
• In some cases, this period may be extended by up to two months.
• If required, SOLAS will instruct Cenit College to delete relevant learner data.

Important to know

• The right to data deletion is not absolute.
• SOLAS may be required to retain certain records due to legal or public interest obligations.
• If data cannot be deleted, SOLAS will explain the reason.

Who should I contact if I have questions?

If you have any questions about the data deletion process, you can contact SOLAS directly.

Need Help?

If you have technical issues or have questions, you can contact Support through the support portal.

Version Control

Current version: v1.0
Last updated: 09 April 2026
Owner: Cenit College

This article reflects current processes. In line with Cenit College policy, processes may be amended where required to meet operational, regulatory, or awarding body requirements.