Certiport Exam Booking - Exam Booking Information

What are Certiport Exams

Certiport exams are internationally recognised digital skills and IT certification exams.

They assess practical skills in areas such as Microsoft Office, Adobe tools, and digital literacy.

Certifications include Information Technology Specialist, CCST, Adobe Certified Professional, and Microsoft Office Specialist.

How exams work

eCollege learners complete Certiport exams through Cenit College, an authorised remote test centre.

• Exams are completed online
• Exams are supervised remotely by a Cenit College proctor
• Zoom is used for supervision
• You do not attend a physical test centre

You will receive instructions before your exam.

Before you take your exam

• Complete all coursework
• Complete test preparation
• Ensure your device meets requirements
• Have a valid photo ID
• Have a Certiport account

Technical requirements

• Stable internet connection of at least 10 Mbps, hotspots are not advised
• Windows 10 or 11, macOS Sonoma 14 or later, or Chromebook
• Webcam
• Google Chrome
• Minimum resolution 1280 by 800

Test Internet Speed

• You can test the internet speed here - Test your connection 

VPN and security

• VPN software should be disabled.
• If antivirus software interferes, you may be asked to disable it temporarily.

External monitors

• Must be set to duplicate display, not extended.

Applications used

Zoom

• Used for identity checks and supervision.
• If possible, use a second device for Zoom.

Certiport exam environment

• This is where you complete your exam.

Additional requirements

Identification

• Passport
• Driving Licence
• Public Services Card

Certiport account

• You must know your login details before the exam.
• Details on how to register can be found in this knowledge based article.

Exam environment

• Quiet private room

• Join 40 minutes early
• Close all other applications

Not allowed:

• Notes
• Paper
• Recording devices

Booking your exam

You will be invited to book your exam after you are eligible.

• Open booking link
• Enter password
• Select a time
• Select Book Now

Exam day

• Join Zoom on time
• Complete ID checks
• Access exam environment
• Follow supervisor instructions

Cancelling an exam

Contact examcentre@cenitcollege.ie if you need to cancel within the allowed time.

Frequently asked questions

Can I use a Mac

Yes. The exam environment is still Windows based.

Can I use a Chromebook

Yes, if it meets requirements.

Do I need Microsoft Office

No, it is usually provided virtually.

What if my internet fails

Your exam may need to be rescheduled.

Will my booking appear in Certiport

No, this is normal.

How early should I join

Join 40 minutes early.

Can I use a VPN

No.

What email will I receive?

You will receive a confirmation email immediately after booking the exam and then 4-hours prior to the exam start time.

Disclaimer

Cenit College is not responsible for any loss of data or equipment issues that may occur during the exam.

Need Help?

If you have technical issues or have questions, you can contact Support through the support portal.

Version Control

Current version: v3.0

Last updated: 10 July 2026

Owner: Cenit College

This article reflects current processes. In line with Cenit College policy, processes may be amended where required to meet operational, regulatory, or awarding body requirements.