What this page is for
This article explains:
- The minimum score required to progress to an ICDL exam
- What to do if you do not reach 85% in a diagnostic test
- The maximum number of attempts allowed
- When you may still proceed to the exam
- When further preparation is recommended
If you are preparing to progress to an ICDL exam, this page will guide you through the correct process.
On this page
Please note A maximum of three diagnostic attempts is available for each module.
Minimum diagnostic score
- To proceed to an ICDL exam, you must achieve a minimum score of 85% in the relevant diagnostic test.
- The diagnostic test ensures you are ready for the exam and identifies any areas that require further study.
If you did not reach 85%
If your diagnostic score is below 85%, you should prepare before attempting again.
Follow these steps:
- Open your diagnostic test report using the test link
- Review the areas where your score was below the required standard
- Revisit the relevant video lessons and study those sections carefully
- Complete all associated exercises and quizzes
- When you feel confident, attempt the diagnostic test again
Important
Taking time to review your weaker areas will improve your chances of passing the diagnostic and succeeding in the final exam.
Diagnostic attempt limits
- You have a maximum of three attempts for each diagnostic test
- It is important to prepare fully before each attempt, as attempts are limited
What happens after three attempts
Once all three diagnostic attempts have been used:
If you are close to 85%
If your score is close to 85% and you feel confident:
- You may choose to proceed to the exam
- You must complete the Apply for Certification form on your eCollege course page
- Your request will be reviewed before approval
If you are not close to 85%
- If your score is not near 85%, it is recommended that you complete additional preparation before progressing.
- This is to ensure you are fully prepared and able to succeed in the exam.
Proceeding to the exam (exceptions)
In some cases, learners may request to proceed to the exam without reaching 85%.
To request this:
- Complete the Apply for Certification form on your eCollege course page
- Your request will be reviewed by the team
- If approved, your exam booking will be arranged
Important
- Approval is not automatic
- It depends on your diagnostic results and overall readiness
Additional preparation options
If further support is needed, the following options are recommended:
eCollege Online Learning Skills Course
This course can help improve study techniques, confidence, and core IT skills:
? https://www.ecollege.ie/all-courses/online-learning-skills
Local learning courses
You may also wish to explore beginner or learning‑skills courses in your area:
✅ Many learners find that completing a short preparatory course significantly improves their success when returning to ICDL.
Need Help?
If you have technical issues or have questions, you can contact Support through the support portal.
Version Control
Current version: v2.0
Last updated: 25 May 2026
Owner: Cenit College
This article reflects current processes. In line with Cenit College policy, processes may be amended where required to meet operational, regulatory, or awarding body requirements.
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